mahjong900 Platform Account Terms

Account opening at mahjong900 starts with email registration, KYC verification (identity and address confirmation), and selection of a deposit method from our available payment options (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). Once verified, you agree to our terms of service, which outline your rights and responsibilities as an account holder, the conditions under which we process deposits and withdrawals, how disputes are resolved, and the jurisdictional scope of our service.

These terms are not a legal document written in formal contract language; they are a readable explanation of how mahjong900 operates and what you can expect from us. We have structured this page to cover account setup, balance management, prediction settlement, bonus terms, security responsibilities, and dispute handling. You should read these terms before creating an account. If you have questions, contact our support team through your account settings.

Our terms apply to all users accessing mahjong900 from supported jurisdictions where online entertainment services are permitted by local law. By creating an account, you confirm that you are of legal age in your jurisdiction and that your use of mahjong900 complies with applicable local law.

Account Opening and Verification on mahjong900

When you create an account at mahjong900, we collect your email address, full name, national identity number, date of birth, and residential address. We cross-reference this information against official records to confirm your identity and prevent fraud and money laundering. This verification process is mandatory and may take minutes to hours depending on verification queue length and document quality.

You are responsible for providing accurate information. If you submit false identity details, we reserve the right to suspend or close your account and forfeit any balance. You must be of legal age in your jurisdiction (typically 18 or older, depending on local law) to open an account. You confirm that you are not in a jurisdiction where online wagering is prohibited.

Once verified, your account is active and eligible for deposits, predictions, and withdrawals. You are responsible for maintaining the confidentiality of your login credentials (email and password). If you suspect unauthorized access, reset your password immediately through the login page. We will not revert transactions made from a verified session unless we detect fraud indicators.

Deposits and Withdrawals Under mahjong900 Terms

We accept deposits through eight payment channels. E-wallet deposits (DANA, e-wallet, mobile banking, local payment, online payment) settle within one to three minutes. e-wallet deposits typically settle within one to three minutes. Bank transfers via Virtual Account (mobile banking, local payment, online payment, e-wallet) settle within three to five minutes during business hours on weekdays. Outside business hours or during major holidays like Idul Fitri, Idul Adha, or Imlek, transfers queue until the next business day. We do not charge deposit fees; your payment provider may charge small processing fees.

Your deposited balance is held in segregated accounts and is not used for operational expenses or trading. You can request a withdrawal at any time. We review all withdrawals for standard compliance—verifying your account status, confirming the receiving account is registered under your name, and checking for suspicious patterns. Withdrawals to e-wallets typically process within one to four hours. Withdrawals to bank accounts may take one to two business days depending on your bank's processing schedule. We do not charge withdrawal fees.

If a withdrawal request is flagged for manual review, we notify you via email and may request additional information. Review windows vary; most withdrawals are approved and processed within four to twenty-four hours. If a withdrawal is denied, we credit the amount back to your mahjong900 balance and explain the reason via email.

1. Deposit via verified payment method

   Select mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank transfer from your account cashier.

2. Complete authentication with your payment provider

   For e-wallets, authenticate within the app. For bank transfers, transfer from your personal account to your Virtual Account.

3. Funds credited automatically

   mahjong900 detects your deposit and credits your balance without additional action.

4. Request a withdrawal anytime

   Select your destination payment method, enter the amount, and confirm. We review and process according to our standard compliance window.

How Predictions Settle Under mahjong900 Rules

When you place a prediction on mahjong900—whether on a Liga 1 match, a Premier League fixture, an ATP Tour game, or a live-dealer hand—we quote you odds and a potential payout. You confirm your stake, and the prediction is locked. Once the event concludes (the match ends, the card is dealt, the ball lands), we receive the official result from our data providers and settle your prediction automatically.

If your prediction matches the official outcome, your account is credited with the payout (original stake plus winnings). If it does not match, your stake is forfeited. Settlement occurs within seconds to minutes depending on the event type. There is no appeal process for settled predictions; results are objective and recorded by independent sources (official league bodies, dealers in live studios, or third-party data providers).

In rare cases where an event is postponed (common in football during weather delays or player strikes), your prediction remains active until the rescheduled date. If an event is cancelled and not rescheduled within a reasonable window (typically thirty days), we refund your stake. We communicate any unusual settlement via email and in-app notification.

Automatic settlement

Predictions settle automatically once the official result is available. No manual processing needed for standard predictions.

Settlement data sources

Football results come from official league bodies; live-dealer outcomes from studio systems; esports results from tournament operators.

No appeal process

Once settled, predictions cannot be reopened or appealed. Results are final and based on official records.

Postponement handling

Postponed events keep predictions active. Cancelled events without rescheduling result in stake refunds.

Bonus Terms and Promotional Offers at mahjong900

We occasionally offer promotional bonuses (reload bonuses, reload offers, welcome credits). Any bonus comes with explicit terms: a wagering requirement (how many times you must bet the bonus amount before withdrawal), expiration window (typically seven to thirty days from claim), and eligible prediction types. You must claim a bonus explicitly in your account promotions section; unclaimed bonuses do not automatically apply to your deposits.

Once you claim a bonus, it is credited to your balance and tracked separately in your account. As you place predictions, your wagering progress accumulates. Once you meet the wagering requirement, the bonus is removed from your balance, and your remaining balance becomes withdrawable. If you do not meet the wagering requirement before expiration, the bonus and any unused portion is forfeited.

We reserve the right to modify, suspend, or cancel promotional offers at any time without prior notice. Any bonus abuse (patterns indicating attempt to extract bonus value without genuine prediction activity) may result in bonus forfeiture and account suspension. Terms for specific bonuses are displayed clearly at the time of offer.

Your Responsibilities as a mahjong900 User

You are responsible for maintaining the confidentiality of your login credentials. You are responsible for ensuring your use of mahjong900 complies with your jurisdiction's law. You confirm that you are not in a jurisdiction where online wagering is prohibited. You confirm that funds deposited into mahjong900 come from lawful sources and are not subject to sanctions, money laundering, or fraud. If you suspect your account has been compromised, reset your password immediately and contact our support team.

You agree not to use mahjong900 for fraudulent purposes, automated betting, collusion with other accounts, or circumventing our security measures. Any violation may result in account suspension or closure without refund of balance. You agree that we may investigate accounts suspected of fraud or violation and may share information with payment providers or regulatory authorities as required by law.

Dispute Resolution and Contact at mahjong900

If you dispute a prediction settlement, a deposit transaction, or a withdrawal, contact our support team through the methods in your account settings. Provide your transaction ID, the date, the amount, and a detailed description of your dispute. We investigate disputes within five to seven business days and respond with our findings and next steps. If we find an error on our part, we correct it and credit or refund the difference to your account. If we find no error, we explain our reasoning and close the dispute.

For disputes involving your payment provider (e.g., a deposit that left your bank but did not arrive at mahjong900), we work with the provider to trace the transaction. This process may take seven to fourteen business days. We keep you informed throughout the investigation via email. Unresolved payment disputes may be escalated to your payment provider's dispute resolution team or the relevant financial regulator.

Jurisdiction and Liability Limits on mahjong900

mahjong900 operates in supported jurisdictions where online entertainment services are permitted by local law. Our services are available only where local law permits. Users are responsible for verifying that their access to and use of mahjong900 complies with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited.

To the fullest extent permitted by law, we limit our liability for direct, indirect, incidental, or consequential damages arising from your use of mahjong900. If a dispute requires legal resolution, it will be handled under Indonesian law and through Indonesian courts or arbitration, if applicable. By using mahjong900, you agree to these jurisdiction and liability limits.

These terms are effective as of the date they are published on mahjong900. We may update these terms periodically. Updates are notified via email or in-app notification. Continued use of mahjong900 after notification implies acceptance of updated terms. If you do not agree to updated terms, you may close your account and request a balance withdrawal.